Privacy Policy
Last Updated: January 15, 2024
Information Collection
MediaOptimaalis X collects personal information when you register for our services, place orders, or interact with our website. This includes:
- Contact details (name, email address, phone number)
- Delivery information and address
- Payment information processed through secure third-party providers
- Preferences and dietary requirements
- Communication records and feedback
- Website usage data and analytics
Use of Information
We use collected information to:
- Process and deliver your culinary kit orders
- Personalize your experience and recipe recommendations
- Communicate about orders, promotions, and service updates
- Improve our products and customer service
- Comply with legal obligations
- Prevent fraud and ensure security
Data Protection
We implement appropriate security measures to protect your personal information. This includes encryption, secure servers, and limited access to personal data. Regular security assessments are conducted to maintain protection standards.
Information Sharing
MediaOptimaalis X does not sell or rent personal information to third parties. We may share information with:
- Delivery and logistics partners for order fulfillment
- Payment processors for transaction completion
- Service providers who assist our operations
- Legal authorities when required by law
- Affiliated companies for business purposes
Data Retention
We retain personal information only as long as necessary for the purposes outlined in this policy, or as required by law. Customer data is typically maintained for three years after the last interaction, unless legal requirements specify longer retention periods.
Your Rights
You have the right to access, correct, or delete your personal information. You may also object to processing, request data portability, or withdraw consent. To exercise these rights, contact us using the information provided in our contact section.
Cookies and Tracking
Our website uses cookies and similar technologies to enhance user experience, analyze website traffic, and personalize content. You can control cookie preferences through your browser settings.
International Transfers
As a Canadian company, we primarily process data within Canada. However, some service providers may process data in other countries with adequate data protection measures in place.
Policy Updates
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. Significant changes will be communicated through our website or direct notification.
Contact Information
For privacy-related inquiries or concerns, please contact our Privacy Officer at privacy@mediaoptimaalisx.media or write to us at 123 Culinary Avenue, Toronto, ON M5V 2T6, Canada.